Refund policy

At WILLB, every piece is made for you. Our products are created on-demand to reflect individuality, purpose, and growth—just like your journey.

Because of this, we do not accept returns or exchanges for:

  • Incorrect sizing
  • Change of mind

However, your experience matters to us.

If your item arrives:

  • Damaged
  • Misprinted
  • Defective
  • Or incorrect

We’ve got you.

Please contact us within 30 days of receiving your order, and we will gladly provide a replacement or refund at no cost to you.

To help us resolve your issue quickly, include:

  • Your order number
  • Clear photos of the item

We’re here to make sure you feel confident in what you wear—because WILLB is more than clothing, it’s a mindset.