Refund policy
At WILLB, every piece is made for you. Our products are created on-demand to reflect individuality, purpose, and growth—just like your journey.
Because of this, we do not accept returns or exchanges for:
- Incorrect sizing
- Change of mind
However, your experience matters to us.
If your item arrives:
- Damaged
- Misprinted
- Defective
- Or incorrect
We’ve got you.
Please contact us within 30 days of receiving your order, and we will gladly provide a replacement or refund at no cost to you.
To help us resolve your issue quickly, include:
- Your order number
- Clear photos of the item
We’re here to make sure you feel confident in what you wear—because WILLB is more than clothing, it’s a mindset.
